I purchased this as a gift. I wanted something quintessentially British and this fit the bill perfectly. The teapot, cup and saucer are delicate and elegant. The gold detail gives the item a luxurious and opulent feel. Wrapping the item in Royal Opera House tissue paper was a lovely touch. Compared to other teapots, this is a fantastic product and exceeded my expectations.
The item arrived within 2 days of ordering and was well packaged, with each itemised piece wrapped in bubble wrap. Overall, an excellent product and one I was proud to gift (although I will admit I loved it so much it was hard to give away!).